Support is key to your project’s long-term success !
Once your Microsoft Business Solution has been implemented, great support is the key to your project’s long-term success.

Microage FV offers one of the lowest cost Microsoft Dynamics (GP, AX) support packages in the world. We can offer this because of one important reason. We stand behind our products and our implementations. Simply put, we know the technology will work.

However, if something does go wrong, we are here for you. The cornerstone of our support is the Microage FV Help Desk, staffed by dedicated support professionals who are trained to quickly analyze and resolve issues for our clients.

Your Support Plan includes:

• Support from 8:30 a.m. to 5 p.m. Monday to Friday
• 1 hour guaranteed response time
• Remote dial-in support
• Online help
• Timely support alerts
• Continuing education seminars
• Personalized support database
• Quarterly check-up call to provide you with the latest information
• Priority on-site service
• Priority upgrades
• The benefits you will experience with the our Support Plan are:
• Worry free, unlimited phone support
• Priority service
• Reduction in billable on-site visit
• Smooth upgrades
• Continuing education